Delight Supporters, Sponsors, Staff, and Stars with Salesforce's AI-powered Experiences.
With Salesforce's agentic approach, we enable sports teams to personalise engagement at scale to convert passionate fans into profit.
Modern expectations demand a unified view of each fan. When those expectations are met, clubs and sporting organisations benefit with purchases beyond match days. And wherever fans are engaged, sponsorship follows. Craft and share data and insights with commercial partners to maximise revenues.
We help sports organisations connect siloed systems - bringing ticketing, retail, and engagement data together in Salesforce. From that foundation, it becomes easy to recognise loyal fans, reward them intelligently, and deliver a VIP experience at scale.
CHAMPS: Cloud Hikers Amplified Agentforce
Engage Every Supporter
Behind every ticket, shirt sale, and membership renewal is a person who loves your club. The problem is, that story often sits in silos — spread across systems that don’t speak to each other. We help sports organisations connect those dots.
Whether you’re launching a kit, running hospitality, or communicating with season-ticket holders, timing matters. It's about meaningful contact that converts enthusiasm into attendance and sales.
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Strengthen Your Commercial Game
Partnerships and sponsorships thrive on insight. Cloud Hikers equips commercial teams with tools to track every conversation, renewal, and activation in one place.
With integrated CRM and marketing automation, your team can identify which sponsors are getting the most value, highlight new opportunities, and demonstrate clear ROI to partners. Less admin, more relationship-building.
Win More with Data & Insights
Good data doesn’t just tell you what happened — it shows what will happen next. Using Salesforce and AI, we help clubs anticipate demand, model pricing, and spot at-risk fans.
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That means smarter staffing, better offers, and steadier revenues throughout the season.
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Cloud Hikers helps embed a data-driven culture. When every department works from the same insights, decisions get faster, communication improves, and innovation becomes routine.