Why Cloud Hikers

Get more out of Salesforce, fast

If your team says things like "Creating quotes is a nightmare", or "We’re still jumping between five systems to close a deal", you’re not alone. We fix that.

What we do

A single, trusted view from lead to cash

Our onshore team works side by side with yours to clean up messy, duplicate-filled pipelines, remove admin that slows reps down, and give you a single, trusted view of your sales process from lead to cash. Whether you’re battling scattered data, low CRM adoption, inflated forecasts or pipeline blind spots, we turn Salesforce into the revenue engine it was meant to be.

At the heart of our approach is CHAMPS, our AI-powered suite of sales and marketing agents. CHAMPS turns data into qualified, project-based leads, scores them on the attributes you know you win, routes them instantly to the right reps, and powers personalised outreach at scale. Backed by a pre-built data model and automation layer, it’s everything your team needs to grow, without adding tech overhead.

We’ve experience working with some of the major vendors, including Glenigan, Byggfakta and Barbour ABI, meaning we can deliver results fast.

Sound familiar?

Many clients find themselves disillusioned with their CRM

The complaints we hear most often.

Buying the right software is just an early step in the right direction on your digital transformation journey. Think of it like buying a gym subscription. The gym has all the equipment you need to become your best self. But do you know how to use all the equipment? Are you going to make that sustained commitment over time?

Investing in a personal trainer ensures you get maximum value from your subscription by:

  • Setting a tailored, ambitious plan
  • Holding you to account
  • Keeping you motivated
  • Avoiding injury with good technique and proper use of equipment

It’s the same with your software investment. Licences alone don’t deliver results. Cloud Hikers are the personal trainers on your digital transformation journey. Our experts guide you to get the ROI from your CRM, turning your tech stack into your competitive advantage.

Khaled McGonnell
Delivery and Architecture Leader
Khaled McGonnell
The problem

Why do so many implementations go wrong?

You’ve already partnered with a systems integrator. You’ve bought your software licences. You and your team are fully engaged. Excellent, you’re doing your part. But many months in, you’re not seeing results.

Budget burn-down suggests that go-live is either going to be short of an MVP or delayed. Either way, your reputation takes a hit and your business is stuck with yesterday’s tech.

Most SIs use offshore outsourced models to appear competitive on price. Cloud Hikers doesn’t play that game, and we don’t want to. Unless your implementation team is around 100 people or more, the scale isn’t there to justify the approach. In fact, it exposes the weaknesses, because outsourcing offshore is heavily dependent on strong onshore skills.

The difference

What makes Cloud Hikers different?

We take a cradle-to-grave approach that avoids the errors, inefficiencies, hand-offs and bloated headcounts that offshore outsourced models demand.

Getting results from your systems means understanding how to make them work together, and how to design each to the best of its abilities. We understand the systems and the data models. We simplify. We implement fast. We deliver measurable results.

A small team of experts

No hand-offs, no bench, no one learning on your budget.

Fast delivery, high quality

Agile releases from the first weeks, not a big bang at the end.

Often cheaper in the long run

Real results, rather than a lower day rate spent for longer.

One engagement, three years

Ten go-lives in nine months, after fifteen without one

A real engagement. The incumbent SI took fifteen months over its only go-live. We joined in year two: ten go-lives followed in nine months, across five solutions and five countries.

Sales, Germany
Sales, Netherlands
Sales, Sweden
Field Service, Germany
Field Service, Netherlands
Sales, UK
Pardot
Portal (incl. MuleSoft)
October release
November release
Sage X3 Finance, Germany
Before Cloud Hikers
15
months
1
go live
10
users
1
solution
1
country
After Cloud Hikers
9
months
10
go lives
200+
users
5
solutions
5
countries
The estate

Sell and serve from one screen, not five

What a Cloud Hikers estate looks like: Salesforce at the centre, one integration layer, and every external service feeding it rather than fighting it.

Salesforce estate

Tableau

Tableau Cloud
Tableau Prep (ETL)
HunterScoutPiperBillyChalkyCHAMPS · five agents on Agentforce

Salesforce Platform

Customer portalExperience Cloud
Leads, opportunities and quotesSales Cloud
Case managementService Cloud
Scheduling and jobsField Service
AppExchange managed packages
CHAMPSDocuSignLinkedIn Sales NavigatorLead ForensicsZeroBounce

Marketing Cloud

Account Engagement (Pardot)
Integration layer
MuleSoft
Vendor APIs
External services · feeding the platform

Lead sources

GleniganBarbour ABILinkedIn

Lead enrichment

ClayOceanZeroBounceLushaProspeo

Web visitor identification

Lead ForensicsRB2B

ERP

SAPSage X3Certinia

BI and document storage

AWS / RedshiftOneDriveGoogle Drive

Telephony and SMS

TwilioRocketphone

eSignature and quotes

DocuSignPandaDoc

Location services

what3words

Financial consolidation

DataRails
The route

Something valuable inside three months. Always.

The route we walk with every client. No two-year roadmap, no big-bang go-live at the end of it.

01 · Kick-off
Week one, in the room
02 · Discovery
Workshops, not questionnaires
03 · Build
Working software in sprints
04 · Value live
Month three, in production

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