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Successful Salesforce Digital Transformation

Cloud Hikers are there to guide you on your digital transformation journey.

Cloud Hikers takes an Architecture-led approach, complemented by responsible use of AI, to help our clients get it Right First Time. 

We believe that broad knowledge of Salesforce results in designs that maximise your return on investment through optimal use of "out-of-the-box" features. Areas of expertise:

Salesforce Industries / Vlocity (i.e. Industries CPQ and OmniStudio)

Communications Cloud

Media Cloud

Financial Services Cloud

Salesforce "Core" (i.e. Sales, Service, Field Service)

Marketing Cloud Account Engagement (i.e. Pardot)

Cloud Hikers offers Delivery Leadership/Project Management, Architecture, Development, Functional Consulting, and Business Analysis services. We can assist at any stage of the transformation lifecycle: from strategy, planning, and project management; to business analysis and user story definition; to design, build, test, and deployment; and, training and change management.  

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Cloud Hikers is an official Salesforce Consulting Partner

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About Us

The Cloud Hikers Team

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CEO & Chief Cloud Hiker

Khaled McGonnell

18+ year track record in leading multinational digital transformations, specialising in Salesforce. Demonstrated expertise in strategically guiding C-suite level discussions, mobilizing globally distributed teams, end-to-end architecture, and driving multi-cloud solution development.

18x Salesforce/Vlocity Certified


Cloud Hikers provide Salesforce experts to guide you on every step of the digital transformation journey

Delivery Leadership

Project Management

Salesforce Solution Architects

UX & UI Design

Enterprise Architecture

AI Cloud Advisory

Architecture & Design Governance

Salesforce Technical Architects

AI-Powered Implementation Health Check

Business Analysis

Change Management

Epic & User Story Definition

Training to In-house IT/support teams

Training to Super Users and End Users

Staff Augmentation

Salesforce Developers

247 Salesforce Maintenance & Ongoing Support

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With Cloud Hikers available across the globe, we can provide support 24 hours a day, adopt your working hours when needed, and co-locate for important collaborative meetings.


United Kingdom

HQ, Sales, & Consulting Practice



Asia Pacific Delivery Centre



Europe, Middle East, Africa (EMEA) Delivery Centre



Europe, Middle East, Africa (EMEA) Delivery Centre



Americas Delivery Centre

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Project Portfolio

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Working with a major UK mobile network operator, lead a complex, globally distributed team of ~40 Architects, Business Analysts, and Developers to design, build, test, and deploy all the Vlocity solutions for call centre agents, retail agents, and post-pay journeys (e.g. monthly invoices, upgrades, debt collection, etc.).

Communications Cloud Delivery Leadership


What makes a Cloud Hiker tick?


Client Obsessed

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Focus on Business Value

In a Meeting

Trusted Partner

All Hands In

Agility & Rapid Pace of Innovation

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Diversity & Inclusion

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Respect & Wellbeing

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Committed to our Teams

Colleagues Working Together

Culture of Excellence: Proud of our Work

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Passion for Nurturing Talent

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Why Diversity Matters

Khaled McGonnell, CEO & Chief Cloud Hiker, discusses the importance of diversity and respect for the individual on the Careers in the Cloud podcast.

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Cloud Hikers Knowledge Articles

Are you keen to learn more about how we make digital transformation as painless as possible?

These articles provide the Cloud Hikers' perspective on a range of hot topics relevant to digital transformation and the Salesforce ecosystem.

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Accessible UI/UX Presentation

Please provide your details to request a copy of the presentation on Accessible UI/UX delivered by Khaled McGonnell at the Salesforce Manchester User Group on 28 September 2023.

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Become a Cloud Hiker

If you love being in the Salesforce ecosystem and the Cloud Hiker values resonate with you, please get in touch. Currently, we're looking for prospective partners for sales, and for any experienced technical resources, such as Salesforce Architects. If you have 5 or more Salesforce certifications, we'd love to talk to you about your hands-on experiences implementing Salesforce for your clients and to see if we'd work well together.

Salesforce Certifications

Thanks for applying! We’ll be in touch soon.

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